Lost and Found FAQs
How to report a lost item?
You can report a lost item through our online form or by contacting our customer service directly.
What information do I need?
Please provide a detailed description of the item, where it was lost, and your contact information.
How long until I hear back?
We typically respond within 48 hours regarding the status of your lost item report and any next steps.
Can I visit in person?
Yes, you can visit our location to inquire about lost items directly.
What if my item is found?
If your item is found, we will contact you using the information provided in your report.
How do I retrieve my item?
To retrieve your item, follow the instructions provided in our response, which may include visiting our location or arranging shipping.
Lost Items
Find your missing belongings easily during your ride with our dedicated lost and found service.
Location
1500 N GRANT ST
Hours
9 AM - 5 PM
Customer Feedback
Real stories from users about lost items during their rides.
I found my lost phone thanks to this service. Highly recommend.
Jessica M.
New York
I was extremely relieved to recover my backpack. The team was very helpful throughout the process. Great service for anyone who has lost items during a ride!
Michael T.
Los Angeles
★★★★★
★★★★★
Stay Updated on Lost Items
Get notified about found items during your ride.